Terms of Service

Welcome to FlyCloudWings! By using our virtual travel assistance services, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

These Terms of Service ("Terms") govern your use of FlyCloudWings’ website and services. By accessing or using our services, you accept these Terms in full. If you do not agree, please do not use our services.

2. Services Provided

FlyCloudWings provides virtual travel assistance, including but not limited to:

• Personalized travel planning and recommendations

• Flight, hotel, and itinerary assistance

• Visa and documentation guidance

• Customer support for travel-related queries

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when requested

• Use our services lawfully and responsibly

• Not misuse, copy, or distribute any content from FlyCloudWings without permission

4. Booking & Payments

• We may assist with bookings, but final transactions are processed through third-party travel providers.

• Any payments made through third-party platforms are subject to their terms and conditions.

• FlyCloudWings is not responsible for third-party errors, cancellations, or additional fees.

5. Cancellations & Refunds

• Cancellation policies vary depending on the third-party providers we work with.

• FlyCloudWings does not process refunds directly for bookings made through third-party vendors.

6. Limitation of Liability

• FlyCloudWings acts as a virtual assistant and does not own or operate airlines, hotels, or tour agencies.

• We are not responsible for delays, cancellations, or unforeseen changes in travel plans.

• Users acknowledge that all travel involves risks, and FlyCloudWings is not liable for losses incurred due to travel disruptions.

7. Privacy Policy

By using our services, you agree to our Privacy Policy (available here or on our website).

8. Modifications to Terms

FlyCloudWings reserves the right to update these Terms at any time. Changes will take effect immediately upon posting on our website.

9. Contact Information

If you have any questions about these Terms, please contact us at:
📧 flycloudwings@gmail.com